How It Works
From signup to your first month of published posts — who does the work, how approvals happen, and what working with us looks like day to day.
What happens after I sign up?
Once you've chosen your plan, you complete a short onboarding questionnaire so we can learn about your business, audience, and brand voice. You'll then connect your social channels through our scheduling platform (official integrations — no passwords). Within 7 business days you'll receive your first full month of posts to review. We tweak anything you don't love, and once you approve, we publish everything for you throughout the month.
Who will be working on my content?
Three real people are assigned to your account: a dedicated Account Manager, Content Specialist, and QA Specialist. All three get to know your business, brand voice, and feedback over time, so the work keeps getting closer to how you'd say it. Your Account Manager is your one main point of contact and coordinates everything with the rest of your team, so you never have to chase multiple people. Our team is sourced from the top 1% of global talent — every specialist is a fluent English speaker, so your pages read like you, not like a content mill.
Do real humans write my content, or is it AI?
Real humans. AI helps us internally with research, brainstorming, and hashtag testing — but every post that goes out is written, designed, and reviewed by a human on our team before it hits your queue for approval.
Will I see the posts before they go live?
Always. We deliver a full month of posts at once through a review link where you can comment, request changes, or approve. Most clients we nail it the first time, but if not, we'll keep refining until you genuinely love it. Approved posts are scheduled and published automatically through the month.
What if I don't like a post?
Easy revisions, zero hassle. Approve, edit, or request changes right from your dashboard — with a smooth, simple process that keeps content moving. You see the month's calendar in advance, comment on anything that needs to change, and we redo it. Most revisions turn around inside 24 hours. If a writer isn't clicking with your brand, we'll reassign — no paperwork.
How will I communicate with my Account Manager?
Directly, through email and your client dashboard. Your Account Manager is your main point of contact and works closely with your Content Specialist and QA Specialist, so the same three people learn your business and account over time. Send questions, feedback, and requests anytime — you'll get fast, personal replies from someone who knows your account during support hours.
Can I get live help with a technical issue?
Yes. If you're having trouble connecting a social account, granting permissions, accessing your dashboard, completing setup, or troubleshooting another technical issue, we can schedule a live technical support call and walk you through it step by step. You never have to figure out the technology alone.
How are content feedback, planning, and strategy handled?
In writing, with your Account Manager — through email or your dashboard. That's a feature, not a limitation: you can send feedback whenever it's convenient, every instruction stays documented, and your Account Manager, Content Specialist, and QA Specialist all work from the same notes, so nothing gets lost and the work keeps moving without waiting for another meeting. Recurring content-review or general strategy meetings aren't included in our standard content plans, but strategy-related questions and direction are always welcome in writing.
Can you help me figure out a marketing strategy?
Our core service is done-for-you content, not strategy consulting — that focus is exactly how the price stays at $99. You still get real strategic input where it counts: your onboarding brief shapes a content plan built for your brand, and all follow-up happens digitally through email and your dashboard, where our team is fast and responsive. Deciding whether we're the right fit in the first place? That's what the free demo call is for.
Can I still post on my own profiles?
Absolutely. We encourage clients to add their own content whenever they want — behind-the-scenes moments, last-minute updates, customer photos. It's your account; we just keep the calendar consistent so you don't have to think about it.
Where is the team supporting me located?
We use a hybrid global team model that allows us to keep pricing affordable while maintaining high quality standards. We utilize a rigorous screening process to recruit top global talent for graphic design, video editing, content creation, and more. Our systems, quality control, training, and client experience are managed internally through structured workflows and oversight. Unlike typical freelancer marketplaces, we operate as a fully managed service with established processes and accountability.
What if I have more questions?
We're happy to help. The fastest way to get specific answers about your business is to book a 20-minute call with our team — no pressure pitch, just a real conversation about whether we're the right fit. You can also reach us any time through our contact page.
Talk to a real human
Book a free 20-minute call — no pressure pitch, just straight answers about whether we're the right fit for your business.
Book a demo